Target group
Salesmen and saleswomen.
 
Prior knowledge
No prior knowledge is required. The course is tailor-made and based on an individual oral and/or written needs analysis and language test. The content is also fully adjusted to your prior knowledge, needs and objectives.
 
Course duration
Starting from 20 hours to ensure minimal progress.
 
Price
Standard 30-hour package from 1495 euros, minimum 20-hour package from 1015 euros (including administrative costs and course materials, excluding possible travel expenses).
 
Content
During this course, you acquire a number of communication skills to provide assistance fluently to customers at the till and in the shop. Topics that may be discussed include: greeting customers, offering assistance, helping the customer, showing the way, giving information about products and methods of payments and recommending discounts and promotions. The discussed topics are decided in consultation with you.
                                                        
Offered languages


Type of learning

  • face-to-face: from a few times a week to every day (immersion)
  • blended learning
  • virtual classrooms